TEACHER’S POLITENESS STRATEGY IN EFL CLASSROOM AND THE EFFECTS ON THE LEARNING PROCESS (A Case Study at SMA Mardhatillah NW Penakak in the School Year 2014/2015)

Abstract

This study was intended to describe politeness strategies in teacher and students interaction
in EFL classroom and the effects on the learning process. The researcher chooses to get
data from the eleventh grades of SMA Mardhatillah NW Penakak in the School Year
2014/2015. The subjects were the entire participant in EFL classroom (teacher and students)
with number of participants were 28 participants. The data of this study was naturalistic
setting; it means that the researcher took the data without manipulating the teaching and
learning process. The data analyzed following Miles & Huberman (1994) an interactive
cyclical model of qualitative data analysis was done with three concurrent flows activity,
namely data reduction, data display and conclusion drawing/verification. The researcher had
found four politeness strategies; bald on record, positive politeness, negative politeness and
off record. Based on the result of the finding, the researcher was concluding that the teacher
had positive politeness in teaching learning process. The teacher also used polite utterances
and the teacher character was care, fun and friendly. Most of students in the class had
positive politeness; they respected their teacher during the teaching and learning process.
Key Words: Politeness Strategies , EFL Classroom

Penelitian ini dimaksudkan untuk menggambarkan strategi kesantunan dalam interaksi guru
dan siswa di EFL kelas dan efek pada proses pembelajaran. Peneliti memilih untuk
mendapatkan data dari nilai kesebelas SMA Mardhatillah NW Penakak di Tahun Sekolah
2014/2015. Subyek penelitian seluruh peserta dalam EFL kelas (guru dan siswa) dengan
jumlah peserta 28 peserta. Data dari penelitian ini adalah naturalistik pengaturan; itu berarti
bahwa peneliti mengambil data tanpa memanipulasi proses pengajaran dan pembelajaran.
Data dianalisis berikut Miles & Huberman (1994) model siklus interaktif analisis data
kualitatif dilakukan dengan aktivitas tiga arus bersamaan, yaitu reduksi data, display data
dan penarikan kesimpulan / verifikasi. Peneliti telah menemukan empat strategi kesantunan;
botak pada catatan, kesopanan positif, kesantunan negatif dan off the record. Berdasarkan
hasil temuan, peneliti itu menyimpulkan bahwa guru memiliki kesantunan positif dalam
proses belajar mengajar. Guru juga digunakan ucapan sopan dan karakter guru itu
perawatan, menyenangkan dan ramah. Sebagian besar siswa di kelas memiliki kesantunan
positif; mereka dihormati guru mereka selama proses belajar mengajar.
Keywords : Strategi Kesantunan, Kelas EFL